Hospital Safety Episodes

A woman waiting for a routine procedure asks staff if they have the right person. The reply: “You’ll do.” Minutes later, surgeons remove part of her external genitalia instead of the small skin tag she came in for — and she never even meets the surgeon beforehand. Dr. Christopher Chang and Jackie break down the surgical timeout most people never think about — the ID checks, armband scans, and consent verification every OR runs before the first incision — using the news out of Melbourne’s Sunshi...