The Cosmetic Procedure I'll Never Do Again

A reality TV star shares her swollen, bandaged face after plastic surgery, and the internet instantly calls it “botched.” Is it regret… or just normal healing?

D.C. plastic surgeon Dr. Christopher Chang and clinical director Jackie explain why regret happens after cosmetic procedures and how social media magnifies every stage of plastic surgery recovery.

• Mormon Wives star Jessi Ngatikaura’s plastic surgery regrets
• More about facial plastic surgery in Washington, D.C.

HOSTS

Jackie O’Brien RN, BSN, CNOR
Clinical Director at Cedar Lane Surgery Center

With 12 years of OR experience and training at Georgetown University Hospital, Jackie brings expert-level knowledge in plastic, trauma, general, vascular, and ophthalmic surgery. A proud George Mason alum and CNOR-certified perfectionist, she leads with passion, precision, and a love for all things surgical. Off the clock, she’s exploring new restaurants, hitting concerts and wineries, or hanging out with her cat—Biggie Smalls, the real boss at home.

Christopher Chang, MD
Plastic Surgeon 

Considered to be one of the top plastic surgeons in DC, Dr. Chang specializes in facial and breast augmentation surgery and has acquired several advanced degrees and training from some of the most selective universities in the country.

Double board certified in plastic and facial plastic surgery, with specialized experience in facial surgery and pediatric reconstruction, Dr. Chang prioritizes precision over trends and thoughtful care over pressure. Based in Washington, DC, he serves a diverse community, respecting each patient’s preferences for discretion, communication, and natural-looking results.

About Secret Services 

In DC, everyone has secrets – especially when it comes to cosmetic surgery. Plastic surgeon Dr. Christopher Chang and his team see everything and say nothing — except on this podcast, where every week you'll get answers to confidential patient questions. Because in an era when aging gracefully and looking natural is easier than ever, it all depends on who you know—and what they're willing to tell you.


Links

Learn more about Washington, D.C. plastic surgeon Dr. Christopher Chang
Follow Dr. Chang on Instagram @dcplasticsurgeon  @congressionalplasticsurgery 
And on TikTok @congressionalpsurgery

Host: Christopher Chang, MD
Producer: Eva Sheie @ The Axis
Assistant Producers: Mary Ellen Clarkson & Hannah Burkhart
Engineering: Chris Mann
Theme music: Harry’s Perfume - Harry Edvino
Cover Art: Dan Childs
Secret Services is a production of The Axis: theaxis.io